Privacy Notice
Dr. Brown's India
Section 1- What do we do with your information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your explicit permission (opt-in), we may send you emails about our store, new products, and other updates.
Section 2- Your Consent
How do you get my consent? We will only collect and process your information after you have given us your clear, specific, and unambiguous consent. When you provide personal information to complete a transaction, verify your payment, place an order, or arrange for a delivery, you will be asked to agree to this Privacy Notice by taking a clear, affirmative action (e.g., ticking a box).
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your separate, expressed consent and provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at drbrowns@chemcogroup.com or by mailing us at the address provided in Section 10.
Section 3- Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4- Payment
We use secure third-party payment gateways “Cashfree” for processing payments. We and our payment partners do not store your complete card data on our servers.
The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Our payment gateway(s) adhere to the standards set by PCI-DSS, which helps ensure the secure handling of credit card information by our store and its service providers. For more insight, you should read the terms and conditions of our payment partners.
Section 5- Third party Services
In general, third-party providers used by us (such as courier services or payment gateways) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled. Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Notice.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. In the event of a data breach, we will notify the relevant authorities and affected users as required by law.
Section 7- Third party Services
Under Indian law, you have the right to:
• Access a summary of the personal information we hold about you.
• Correct or update any inaccurate or incomplete personal information.
• Request the erasure of your personal information when it is no longer needed for its original purpose.
To exercise these rights, please contact our Privacy Compliance Officer.
Section 8- Age of Consent
By using this site, you represent that you are at least 18 years of age. This website is not intended for use by minors, and we do not knowingly collect data from individuals under the age of 18 without verifiable parental consent.
Section 9- Changes To This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.
Section 10- Questions And Contact Information
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer:
• By Email: drbrowns@chemcogroup.com
• By Mail: ATTN:
Privacy Compliance Officer Dr. Brown’s India.
Chemco House, D Sukhadwala Road, Fort,
Mumbai 400001, Maharashtra, India
